Ophthalmology Consultants of Fort Wayne, PC at 7232 Engle Road in Fort Wayne, Indiana

Customer Reviews about Ophthalmology Consultants of Fort Wayne, PC

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  I have been going here for years, and they just seem to be getting worse and worse. My husband and I both waited over 30 minutes in the waiting room, and then there was more waiting once you were back in the exam room. They are either severely understaffed consistently, or just do not give a damn about people's time. The only option the intake woman could offer me was to reschedule.. PLEASE, and go through that all over again?... I don't think so! I'll waste my time finding another eye doctor that that is actually PROFESSIONAL and can adhere to an appointment schedule. I refuse to accept that a seemingly professional establishment can't get this right. I've been to very busy orthopedic offices that communicate to their patients on a TV screen if the doctor is on time or is delayed (with an approximate wait time). So I, as a busy mother of 3 children, I can decide when I walk in the door if I can commit to waiting extra time. If I am willing to wait, then I don't get to complain. BUT, if I'm never communicated to about an expected wait - then I do get to complain. Many busy doctors, dentists and ophthalmology doctors have figured it out. It's a simple fix: Be Professional, Be Prompt, and Communicate to Patients. Unfortunately, this establishment has not figured this out. We respect these doctors' time, We respect their medical degree - OR we wouldn't be patients. I have NEVER made a Google Review until now. My recommendation to future patients is this - though they are well established with thousands of patients - if you have a busy schedule and don't have all day to wait around for a simple eye exam - if you are a generally healthy adult who's time is valuable you should keep looking for another physician. Maybe one that's already got it figured out......
  June 14, 2017

  by Lo Smith
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  All the Doctors at ot Opthalmology Consultants have been so very well qualified and patient oriented that i am compelled to write this. Through years of severe eye problems with my elderly mother and most recently with my sister and a torn retina experience the doctors went out of there way to make sure the patiets would be seen as critical emergency visits. I would never complain about waiting to be seen for a eye exam as I realize a doctor does not always know what will be found during an exam and how much time will need to be given to an individual patient. Doctors take calls on all hours of the day and weekends ro address concerns and problems parients have. Please bear this in mind as you are annoyed by your wait. The next critical care patient may be you. Sincerely, Molly Moffitt
  February 27, 2017

  by Molly Moffitt

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